Add a Shared Folder from O365 Outlook

Step 1

Log into your O365 account

Step 2

Shared folders must be manually added to your list of folders. Right-click on Folders and then select Add shared folder.

Step 3

In the Add shared folder window, search for the name or email address of the person or mailbox sharing folders with you.

Example the Orders shared mailbox will be searched.

Select Add once you find their account.

Step 4

The added folder or mailbox will appear on the bottom left side of the window below the list of email folders. Select the folder to expand and display its contents. Only the folder or folders shared will be shown

Step 6

If you need to remove a shared folder or mailbox from your account, right click on the folder's menu heading and select Remove shared folder.